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Can a client start a discussion via Outlook


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    Rashmi Likhite

    A discussion is associated with a project.  Hence, if it was possible to create a discussion via email, there would have been a dedicated email address for this and also, the client would have to remember the project name or ID. This makes it complicated. Hence, it is necessary that you initiate the discussion from the application itself and then later, you can post the replies via email when you/client receives the notifications.

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